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Subject
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Category
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General Inquiry
For any general questions not falling into other categories.
Minor Bug
Course Enrollment & Fees
Admission process
Batch timing
Payment-related issues
Discount or offer queries
Class Access & Recordings
Zoom/Google Meet link issues
Class not visible
Recording access problems
QuickBooks Online (QBO) Support
Module-wise doubts (Customer, Vendor, Payroll, COA, etc.)
Transaction recording issues
Journal entries and accounting logic
US Taxation Queries
Form-related issues (1040, 1065, 1120, etc.)
ProConnect software help
Schedule confusion (A, C, D, E, etc.)
Technical Issues
Website login problems
Support system access
Exam portal/login errors
PDF or lecture file not opening
Exam & Certification
Exam schedule
Credentials not working
Results and certificate issues
Placement Assistance
Resume building
Interview preparation
Placement updates
Follow-up on job applications
Affiliate/Referral Program
Referral tracking issues
Commission status
Promotional help
Feedback & Suggestions
Course feedback
Trainer feedback
Platform improvement ideas
Billing & Invoice Support
Tax invoice copy
Payment confirmation
GST details
LMS & App Issues
Login/access to LMS
Video playback errors
Mobile app issues
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